Accessibility Statement

Scope and Responsible Entity

Bridge ITS GmbH
Käthe-Kollwitz-Ufer 76
01309 Dresden
Germany

Bridge ITS GmbH operates an interactive video advisory platform that enables secure video conferences with screen sharing and interactive presentation features. The platform is aimed in particular at financial advisers, insurance intermediaries and sales organisations.

Our Commitment to Accessibility

Bridge ITS GmbH is committed to making its digital services and products accessible. This is based on the German Accessibility Strengthening Act (Barrierefreiheitsstärkungsgesetz, BFSG) as well as the requirements of the Accessible Information Technology Ordinance (BFSGV).

We align ourselves with the Web Content Accessibility Guidelines (WCAG) 2.1 at conformance level AA. Some areas are still being improved (see "Known Limitations").

Since May 2025 we have been carrying out continuous self-assessments to ensure conformity with the accessibility requirements of the BFSGV.

Known Limitations

Despite all efforts, some content may not yet be fully accessible. We are actively working to remove known limitations. If you encounter any barriers, please contact us using the email address provided below.

Reporting Barriers

If you identify barriers in our digital services, please contact us exclusively via the following address:

Email: barrierefreiheit@bridge-systems.com

Please note:

• Use this address exclusively for accessibility-related matters.
• Please avoid including personal data in your message.
• We may respond to your enquiry by email. By contacting us, you consent to the use of your email address in accordance with our Privacy Policy.

We aim to respond to your enquiry within 5 working days.

Market Surveillance and Reporting Violations

The competent market surveillance authority is the Market Surveillance Body of the Federal States for the Accessibility of Products and Services (Marktüberwachungsstelle der Länder für die Barrierefreiheit von Produkten und Dienstleistungen, MLBF), Carl-Miller-Str. 6, 39112 Magdeburg, Germany. Consumers can report a violation of the accessibility requirements of the BFSG there (§ 32 BFSG).

Conciliation Procedure

In the event of disputes regarding accessibility, you can also apply for a conciliation procedure under § 34 BFSG at the conciliation body pursuant to Section 16 of the German Disability Equality Act (Behindertengleichstellungsgesetz, BGG). The conciliation body offers a free and non-binding procedure for which no legal representation is required.

Conciliation body under the German Disability Equality Act
www.schlichtungsstelle-bgg.de

Status of this Statement

This statement was created on 26 May 2025 and last updated on 16 July 2026.